Privacy Policy

Last Updated: 11/22/2025

1. Introduction

At ZynAI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI-powered services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, and job title when you contact us or sign up for our services.
  • Usage Data: Information about how you interact with our website and services, including IP address, browser type, pages visited, and time spent on pages.
  • Communication Data: Records of your correspondence with us, including emails, chat messages, and support tickets.
  • Business Data: Information you provide when using our AI services, which may include business processes, customer data, and operational metrics.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our AI services
  • To communicate with you about our services, updates, and promotional offers
  • To respond to your inquiries and provide customer support
  • To analyze usage patterns and optimize our website and services
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and enforce our terms of service

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, regular security audits, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our business, subject to confidentiality agreements.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • With Your Consent: When you explicitly authorize us to share your information.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request corrections to inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal requirements
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request your data in a structured, machine-readable format

To exercise these rights, please contact us at privacy@zynai.ai

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. However, disabling cookies may affect website functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Terms of Service

Last Updated: 11/22/2025

1. Acceptance of Terms

By accessing or using ZynAI's website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with these terms, please do not use our services.

2. Description of Services

ZynAI provides AI-powered automation solutions including chatbots, AI receptionists, customer relationship management (CRM) systems, and other intelligent business tools. Our services are designed to help businesses work smarter, faster, and more efficiently.

3. User Accounts and Responsibilities

When you create an account with us:

  • You must provide accurate, current, and complete information
  • You are responsible for maintaining the confidentiality of your account credentials
  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized access or security breach
  • You must be at least 18 years old or have parental consent to use our services

4. Acceptable Use Policy

You agree not to:

  • Use our services for any illegal or unauthorized purpose
  • Violate any laws, regulations, or third-party rights
  • Transmit any harmful code, viruses, or malicious software
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the integrity or performance of our services
  • Use automated systems to access our services without permission
  • Impersonate any person or entity or misrepresent your affiliation
  • Collect or harvest information about other users without consent

5. Intellectual Property Rights

All content, features, and functionality of ZynAI's services, including but not limited to text, graphics, logos, icons, images, audio clips, software, and AI models, are the exclusive property of ZynAI and are protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

6. Service Availability and Modifications

We strive to provide reliable services but cannot guarantee uninterrupted or error-free operation. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We are not liable for any modification, suspension, or discontinuation of our services.

7. Payment and Billing

For paid services:

  • You agree to pay all fees associated with your chosen service plan
  • Payments are processed through secure third-party payment processors
  • Subscription fees are billed in advance on a recurring basis
  • You are responsible for all taxes and fees related to your purchase
  • Refunds are subject to our refund policy, available upon request

8. Limitation of Liability

To the maximum extent permitted by law, ZynAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

9. Warranty Disclaimer

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, secure, or error-free, or that any defects will be corrected. We do not make any warranties regarding the accuracy, reliability, or completeness of our services.

10. Indemnification

You agree to indemnify, defend, and hold harmless ZynAI, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of or related to your use of our services, violation of these terms, or infringement of any third-party rights.

11. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use our services will cease immediately. All provisions that by their nature should survive termination shall survive.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ZynAI operates, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration, except where prohibited by law.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms of Service or Privacy Policy, please contact us:

Email: legal@zynai.ai

Website: www.zynai.ai

Address: ZynAI, Business Operations Center

Questions About Our Policies?

Our team is here to help you understand how we protect your data and ensure the best service experience.

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